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Customer Feedback - Pros: set up is good - Cons: when you do

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Old 19-01-2007, 04:45 PM
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Customer Feedback - Pros: set up is good - Cons: when you do

From: Search Engine
Pros: set up is good, pages are clear
Cons: when you do "continue shopping" it wouldn't take you back to your original search

Suggestions:
i was told to use USPS shipping in order to receive one of my iskins from the USA wharehouse, but when i went to the shipping page there was no option to do that? so why would you suggest it?

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Old 19-01-2007, 06:36 PM
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Re: Customer Feedback - Pros: set up is good - Cons: when you do

Thanks for the suggestion. We've still got to refine the codes further as the "Continue Shopping" and some of the "Buy now" buttons don't work as they should. This site is growing into a massive beast that has its little 'moods'.

We're in a sort of a transition these couple of days as we add on the ability to ship Skins directly from our new USA partner. There are however limitations in this partnership as they can only ship the skins and nothing else. As such, if you've made a purchase for something other than a Skin in your cart or if you're based outside of the USA, the USPS options will not appear.

We'll be adding more flexibility to this setup within the next week to allow for dual shipping such that your order will be shipped from both a USA and a Singapore location if you order a variety of products. We'll also allow customers not based in the USA to select shipment from the USA partner if things are not in stock in Singapore, and vice versa. It's a powerful but complicated setup and our job will be to make the presentation extremely straightforward and simple in the end for the customer. The entire system should be running smoothly within a week.
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